Application Maintenance & Support

iSummation Application Maintenance solutions include: 

• Technology Migration - Migrate appliactions in technologies like .Net and ColdFusion
• Database Migration - Migrate existing database to newer systems using automated procedures. Mass data uploads
• Application Functional Enhancement - Add features to existing applications and software
• Bug fixing and troubleshooting - Troubleshoot bugs in existing application with expert developers
• Data cleansing - Manage data better, remove redundancies and prioritize data
• Application integration - Integrate application with third party software, web or desktop software using web services or other intehration methods
• Application Documentation - Extentensive documentation, training and help manuals for existing applications
• Outsourcing alternatives - Review cost viability of application maintenance by aexercising outsourcing options
• Code verification and enhancement - Verify the existing application codes and implement recommended enhancements
• Eco Friendly Applications - Evaluate existing  applications and software for eco friendliness. Exercise eco friendly alternatives
    

Our Product support solutions include:

•   Managing Service Level Agreements (SLAs) for our customers by managing multi-tier support programs 
•   Provide Tier 2/Tier 1 support to end customers 
•   Provide scripting assistance (creation and troubleshooting) 
•   Provide assistance during customer migrations to new releases 
•   Provide documentation of known solutions for inclusion in knowledge repository 
•   Conduct performance testing of customer situations

To learn more how we can help you with maintanence and enhancement of the existing applictaions, please contact us.