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Custom Contract and bidding management system for a leading eviction and property preservation company
REO Allegiance is a nationwide vendor in the United States of moving, eviction and property preservation process. Starting as a small business unit, it quickly expanded to one of the largest services providers online to the contractors.
Our client needed a comprehensive and automated contract bidding management system that enables efficient bidding on the services contracts to be awarded to contractors.
Our solution
The custom enterprise system that we have provided where client is a consolidated platform where clients and contractors interact with the office staff to be able to provide services at the most reasonable and acceptable prices for on parties in old. In order to streamline and automate the entire system we have distributed it into various sub parts
Contractor management
Each contractor is assigned a dedicated login where he can view all his jobs and job history that he has provided for REO Allegiance. And the copies of all communications are maintained in this area with the ability to view history. The contractor has to register on the website and undergoes a verification process before he can use the site.
The contactor can bid for the various services and jobs through his login area and view updates and status on his bids. Invoices generated for his work can be seen here.
Ticket management
During the course of a job often issues arise at board client and contactor ends. These issues need to be as order and add dressed in a systematic manner and need to be tracked for better resolution. An automated ticketing management system is developed as a part of the complete solution provided to the client.
Tickets can be submitted manually on the website or mailed to the stake holders. The replies can be attached as emails. This provides a very convenient system of managing various issues.
Bidding management
Bidding management is the third in the most crucial component of the entire process. Orders are placed by the clients and they need predefined number of bids for all their jobs and services that they require. They have certain conditions on the bids to be received. Our system automatically reads out the conditions that need to be fulfilled for a particular client.
Based on these predefined criteria, bid requests are sent to suitable contractors automatically to invite bids. Once the contactor submits the bids, this information is sent to the client for the approval. The client approves a certain vendor based on his or her own criteria and informs REO Allegiance. A suitable the vendor is awarded for the contract and other contractors are updated on the status of the bid.
