Best Platforms and Tools to build powerful Chatbots

The world’s top most and leading consumer retail brands have already adopted Chatbots for advance engagement on sales, customer service experience for their service ranges and product lines.

A decade ago it was like having a website became a standard need for every business, now same as Chatbots must for every business.

Chatbots become essential not just for sales or support but as a part of marketing strategy implementation that empowers real time interaction virtually at any time to strengthen your connection to your audience that significantly eliminate the loss of responses due to unavailability or long wait time occurs in human agent’s operation. Further saves capital spending over human agents. Chatbots are heavily taking place of live human chat agents for eCommerce, Online retail and all other online services and business environment.

Let us quickly have a look few of the best Chatbot Platforms and Tools to build powerful Chatbots for business need even without specific technical or programming expertise.

Chatfuel

Chatfuel truly making it easy for everyone to build chatbots on Facebook Messenger. It is one of the easiest tool to create Facebook Chatbot and Telegram Chatbot without technical coding expertise. Most inbuilt plugin allow users to link variety types of resources and plugin customization the way you require to build and direct deployment on website. You may also contribute own plugin for others to use.

Chatfuel is the largest bot platform out there, powering over 300,000 live Messenger bots. KFC, Reebok, Adidas, Nestle are the brand using chatbots powered by ChatFuel. It is free to use for up to 100,000 messages a month usage range.

Botsify

Botsify is a Facebook chatbot platform very easy to start building chatbot. From the official website integrate Facebook account, setup a webhook, write commands for the chatbot, use template designer, smart AI, and rapidly build chatbot for all your need.

Botsify provides in-app integrations which are setup in at most 3 clicks unlike using third party integration platforms which consume a lot of time learning how to setup an integration.  Also Integrate with Alexa, WordPress, Shopify for ecommerce use.

It allows to list own services to display on navigation, can add image to make conversations more engaging. Also, can configure “human Takeover” where human agent can take chat control.

Global brands like Apple, Travelex, Shazam, Universal Media are using chatbots powered by botsify.

DialogFlow

Dialogflow (Also known as API.ai) is backed by Google, runs on Google infrastructure that can scale to millions of users across the globe. Build Chatbot with voice and text-based conversational interfaces powered by AI ability to connect on the Google Assistant, Amazon Alexa, Facebook Messenger, and other popular platforms and devices.

Bot Analytic is superior with a powerful interface to analyze performance just same as google analytics for websites.

Dialogflow is available to use free with standard edition that covers the need of most developers.

Facebook Messenger

There are plenty of resources available to create professional chatbots rapidly on. One can just land on official website to check developer’s forum, case studies, comprehensive guides and help to start building own bot in no time.

Bots and live-messaging tools available to create a custom experience for your unique audience. Customize Messenger’s conversational interface to communicate in the moment, in a personal way. Build your bot and instantly reach people on whichever device and platform they use. Facebook messenger empowers chatbots using by thousands of global brands today.

Amazon Lex

Amazon Lex is an AWS service for building conversational interfaces for any applications using voice and text. With Amazon Lex, the same conversational engine that powers Amazon Alexa is now available to any developer.

Lex provide conversational interfaces API with deep learning functionalities of automatic speech recognition (ASR) and natural language understanding (NLU) and deployment on AWS Cloud.

Integrate with Facebook, Slack, Kik, Twillio and also deploy on native Mobile Apps and Websites. There are no upfront costs or minimum fees. You are charged only for the text or speech requests that are made

LUIS.ai

LUIS is Language Understanding Intelligent Service (LUIS) backed by Microsoft offers a fast and effective way of adding language understanding to applications for A machine learning-based service to build natural language into apps, bots, and IoT devices. Quickly create enterprise-ready, custom models that continuously improve.

LUIS provide cognitive API sets and BOT framework capability to integrate with Skype, Slack, Facebook Messenger, Telegram, Webchat, GroupMe, SMS and email.  LUIS is best suitable for enterprise level requirement with scalable infrastructure on Microsoft Azure Cloud.

FlowXO

FlowXO is a chatbot platform for Messenger, Slack, SMS, Telegraph, web. Create fully automated bot, human, or a hybrid of both, lets you design your conversational flow by connecting a ‘trigger’ to one or more ‘actions’.

Flowxo offers a wider array of features and integrations than most other bot builders. Like most other, the main selling point is a visual bot builder a feature for Chatting with users of the bot via helpdesk/email, multi-language support, custom JavaScript, and more.

Over 100 integration options are plentiful, but has almost any platform for any such requirement and analytics tools to monitor chatbot performance.

Engati

Engati is a chatbot platform that allows you to build, manage, integrate, train, analyze and publish your personalized bot rapidly. Using Engati you can design your very own chat bots with a workflow and no programming required.

Messaging Platform Supported – Messenger, Slack, Skype, Kik, Telegram, Line, Viber Chatbot web widget integration on your websites. Provides integration frameworks for CRM, eCommerce, Marketing, Scheduling, Microservices, JSON APIs

Specializing sets to build chatbot for eCommerce, Healthcare, Banking and Finance, Media and News etc.

ChattyPeople

Chattypeople is an AI-powered chatbot platform to build text and voice bots without coding expertise. It enables to create, test, deploy, measure and manage your bots creating personalized, native conversational experience within preferred messaging app like Facebook, Slack, Skype. Build just simple chatbot to enterprise level large scale requirement are largely meeting to deploy for eCommerce, F-Commerce as well.

Bot Analytics help to gain insight about bot’s performance on multiple aspect.

BotKit

Developer tool for building chat bots, apps and custom integrations for major messaging platforms like Facebook Messenger, Slack, Twilio, and more. 

BotKit includes more than 40 plugins, Visual Conversation Builder, Integrated NLP from Luis.ai

BotKit can help to create clever, conversational applications which map out the way that real humans speak. This essential detail differentiates from some of its other chatbot toolkit counterparts. A large developers’ open community on slack for guide and help.

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Indeed, Chatbots are like the new face of modern brands. Chatbots when developed and setup correctly it become powerful virtual tool that empowers the brands and business effortlessly.

Technology platforms and tools are constantly evolving that expanding capabilities for virtual automation and business operations so now this an era of Chatbots that changed the way we communicate with our Brands on Chatbots.